Pharmacy Problems

I need to vent. I normally try to be positive and upbeat, but I just need to vent a little bit tonight. So...after dealing with the Walmart pharmacy in Shelby for a while now, I have decided that I am tired of them....VERY tired of them. Customer service and communication is seriously lacking and I am very frustrated by this. The straw that broke the camel's back came when Kevin went to get my Procardia filled the other day. He dropped it off, they told him it would be ready in 30-45 minutes and he spent some time in the store shopping. When he came back to get it...guess what?? They were out of stock(no one bothered to tell him this when he dropped it off)...so he basically spent about an hour of his life in Walmart waiting for something that was never even there in the first place. This is not the first time this has happened. Same thing happened with my prenatal vitamins. I am apparently on a very specialized, low-demand prenatal vitamin that no one keeps in stock. I have learned that I have to call it in and wait at least a day or two for it to be filled. This is not a problem as long as I know this up front and can plan for it. The first time I ever had it filled though, I went through the exact same thing that Kevin did with my procardia. It is super frustrating to have to stand in the LONG pharmacy line only to realize when you get up there that the prescription you expect to be picking up has not been filled. Again, it is not difficult for the person who takes your prescription and gets your information to do a quick look in inventory to make sure that when they promise you 30-45 minutes, it will indeed be possible. So...after dealing with this multiple times, I had finally had enough. I switched to Walgreens. Kev took my prescription for procardia to walgreens that same day and had it filled in less than a half hour. I then got brave and decided to switch my prenatal vitamin over there as well to get it filled one last time before Lillian arrives. I called and spoke with the friendly guy that answered the phone and he assured me that it would be ready after 1:00 today. Well, Kevin stopped by on his way home from work tonight, and guess what....the warehouse was out of stock...probably won't be filled until Monday. AGGHHHH!!! I was a little bit frustrated with this. I really need this prescription filled by today which is why I called and asked all the right questions about when it would be done and such. But, I will say that Walgreens did locate the medicine at another store and they are filling it as we speak - this is better than the Walmart ever has done for us, but it is still frustrating. So...Kevin does have to be inconvenienced by an unexpected trip to Gastonia, but at least they got my prescription filled. This is probably petty, especially considering all that is going on in the world with Haiti and such, but I just needed to complain a little bit about poor customer service tonight. There, I feel better now. I'll go back to being a ray of sunshine. :)